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Terms and Conditions

The team of Info Trekking Nepal would like to request all our valued clients to read our terms and conditions before booking any trips with us.


All our valued trekkers are requested to pay 20% in advance in order to guarantee their reservation. In some trekking routes like Everest region early booking of flight is necessary for hassle free trekking. Therefore, guaranteed reservation helps us to create very good package.

Rest of the 80% payment should be cleared upon landing in Nepal before the trip starts.

In some cases we accept payment after landing in Nepal as well.


You can pay to us in following ways:

  • Direct Cash Payment upon landing
  • Credit Card/Debit Card
  • Bank Transfer


USD ( Dollar Account )

Beneficiary Bank: Mega Bank

Bank Address: Thamel Kathmandu, Nepal


Beneficiary Name: Info Trekking Nepal Pvt. Ltd

USD Account No: 0570010149756

 Note: please, you can send fund transfer through the Western Union Money Transfer without any hassle and hesitation. For that, further information has been provided in the email corresponding.

Email must be sent to us along with attached remittance slip or reference numbers after completing your transfer process. It would be better for us to check in case of different name forwarded by the bank.

Please note that we are not responsible for in case of any delay or loss during the transfer process. Likewise, receiving your money with us is less than the amount you sent because of use of mediator bank or any other reasons; you are requested upon arrival to pay accordingly so that the total is equivalent to the product cost.

Last minute booking

Clients who are in delay to booking Nepal trip due to many reasons, however, they are eager to confirm booking trips within a short span of time. Info Trekking Nepal has made special booking provision with regard to Nepal trip, your last minute booking with 100 (%) percent trip payments within 24 hrs is accepted. Likewise, we are always ready to be operated Nepal trip possible anytime. For this, you could contact us for more information at 977- 9851192910 or email us. However, in the case of Tibet and Bhutan trip, we are unable to accept final minute booking.

Cancellation policy

Sometimes, the rare case but not all the time, incident might happen to face with unexpected events and unforeseen circumstances which are beyond both our management and clients control that contributes in the result of whether delay of your trip program or reschedule of your timetable. Similarly, conditions require cancellation of trip as well. In such case, we provide a reimbursement of the advance payment under following conditions.

The contributing factors that caused for cancellation of trips are Religious, Cultural, Economical, Political, Social etc. in such circumstance, local government administration does not allow for participating any sorts of trip. Thus, Info Trekking Nepal Pvt. Ltd. will not undertake any responsibility for this event. Guides or Sherpa or any local people’s suggestions- about the condition of weather, or condition of the trial or anything are advised. Ignorance of such may harm you or your health for that no other will take the responsibilities.

Days requirement (Before Initial Trip Departure) Refund of Advance Payment (%)
45 Days or more     85 %
44-30 Days      70 %
29-15 Days    50 %
Less than 7 Days        0 %

Please note that no refunds of any trip cost will be made available to clients who drop out the journey in the interest of leaving any trip voluntarily regardless of any reason after your trip has started. No refund of remaining unused amount as per the itinerary shall not provide to the clients. Similarly, no refunds are also applicable strictly for any accommodation, transport, sightseeing, meals, or services in case of not utilization by the clients.

Travel Insurance

Our valued clients are highly advised to acquire travel insurance from reputed company prior to any trip in Nepal. During high altitude trekking these travel insurance must cover altitude sickness treatment, death, helicopter rescue and medical expenses.

Flight delays and changes in the itinerary

In case of flight delays you can choose the alternative trekking route. The condition of change in route is dependent of cost involved. The price might be varied.

Paper and document

All necessary documents should be carried out with you in sequence and has to be shown at the time of request made by the company. We are not accountable in case of any trip formality not completed in time before trip departs on the absent of essential papers and documents.

Visa and passport

You must carry a valid passport and have obtained the appropriate visas when travelling with Info Trekking Nepal Pvt. Ltd. Please ensure your passport is valid for 6 months beyond the duration of the trip. It is your responsibility to ensure the correct visas for the countries while travelling to Nepal trip. The company will not be responsible for your refused entry to a country or places due to lack of correct visa documentation. Nepal visa is available on arrival in Nepal.

Health & Fitness

As you know, trekking in the remote parts of Himalaya requires certain level of physical fitness thus it is recommended to consult with doctor before deciding travel in Nepal. You should notify your current health conditions of any pre-existing medical condition and/or disability that might reasonably be expected to increase the risk of required medical attention that may affect your ability to travel.


A legal guardian must accompany all travelers under the age of sixteen. Further information about age and suitability has been providing in email correspondence.

Discount Provision

The company offers special discount rates during holiday and off seasons for some of our services that apply only for specific product and limited for a specific time period. To take advantage of those offers, clients must have to be made booking within the time specified in the offers. You will be unable to enjoy the offers while making trip booking prior to or after the offer period.

a. International Group leader

An international group leader who is planning a trip in Nepal with participations of at least 6 members in a group, has been offering 10 % trip discount to per person on currently published broacher price. The company has been operating the trip at any size of group and an individual along with private personalized services, however, with the less than 6 members in a group will not eligible to receive these offers. The company has also been providing the services for some international agencies to guide the trip in Nepal. The company has therefore made special rate provision who wants to join with us for the coordination and cooperation in Nepal trip.

b. School /College group

School and college group whose objective is to serve in remote community with the help of volunteer program in Nepal during their holiday. Info Trekking Nepal has been helping in such program access our valued guest plan with reasonable trip price. For this category of trip, the company has been made special price provision in which listed trip price in the website will not be used. The company has been giving such price rate during the booking.

The company has been providing a reasonable price rate to the School and College group as social responsible organization and to assist the local communities’ welfare.


Your emails and all information given by our clients are highly confidential. It will not be used for publicity purpose.